A short, transparent supply chain. UK suppliers feed UK warehouses; orders go out daily on UK and international carriers.
Stock acquired from authorised UK suppliers — manufacturers, brand distributors and approved wholesalers. Each line documented for provenance.
Goods received against purchase order, checked for quantity, condition and packaging. Discrepancies logged and raised with supplier.
SKUs held in UK warehouses with location-based stock control. Orders picked, packed and consolidated daily.
Retail orders to UK consumers; wholesale shipments on agreed INCOTERMS to international destinations. Tracking on every consignment.
Royal Mail, Evri, DPD, Parcelforce and others. Dispatch SLAs aligned to marketplace expectations; tracked services as standard.
DHL, UPS, FedEx, sea freight via UK ports, and trailer/road for European destinations. Customs documentation prepared in-house.
Quantity, packaging integrity, expiry dates where relevant, and visual authentication on branded stock.
Packed for transit conditions — single units for retail, palletised for wholesale, with appropriate protection.
Invoices, packing lists, shipping notes and customs paperwork prepared per destination and INCOTERMS.